Get started with the new app

If you already have the app installed on your IOS or Android device, simply click the update button from within your app store and use the same login credentials.

If you are new to the app, please consult your Partner Success Manager to get set up or schedule a demo below:

Book Demo


 

 

 

 

Get to know the new layout

Our new design features a bottom navigation with 4 buttons:

Chat
This will show all of your message history and notify you of all incoming messages.

Groups
Any group setup on the 1on1 desktop version can be utilized here in the app.

Templates
Any template setup on the 1on1 desktop version can be viewed here in the app.

QR Code
Utilize this QR to allow for a quick, simple opt-in. Any user that scans your QR code will automatically pull up their default SMS app with your phone number auto populated.


 

 

 

Sending a message

Click the new message icon (bottom right) then select a group or contact to create a new message.

*Tip Tap the plus icon to add a MMS, Template or Dynamic field.


 

 

Adding a contact to a group

From the Chat view, tap the avatar of any contact to place them in a group.


 

 

 

 

 

 

 

Switching between numbers

If your account has access to multiple numbers you can easily switch between which number you are sending from:

  1. Tap the 3 dot menu on the top right of your screen.
  2. Select Switch Account
  3. Select the Number you would like to send from

Note: Although your contacts, groups and templates will remain the same, you will notice your conversations are specific to what number you are using.


 

 

 

 

 

Initiate Conversation with a QR Code

Instead of having someone text your number, try having them scan your QR code instead. Whoever scans your QR will have their default message app automatically pull up with your number populated.


 

 

 

 

 

 

 

 

Mark a message as unread or delete

From the Chat view, long press a text message to mark as read or delete.
Deleting a message will hide it from view until you interact with that contact again.